Insurance & Billing
When you register for your hospital stay, we will need a copy of your health insurance card and a government-issued identification card.
Please remember that your insurance coverage is a contract between you and your insurance company and you are responsible for paying your hospital bill.
If you don’t have health insurance, you may be eligible for local or state financial assistance. Please review our Simple Language Financial Assistance Summary.
For further information, please do not hesitate to contact our Financial Counselor at (510) 780-4342 or our Business Office at (510) 264-4016 for further information on financial assistance at St. Rose Hospital.
We are available: Monday through Thursday, 9:00 am to 12:00 pm, 1:00 pm to 4:00 pm and Friday 9:00 am to 12:00 pm.
Billing for Other Medical Services
In addition to your bill from the hospital, you may receive bills from the Emergency Department physicians. radiologist, anesthesiologist or other specialists. Please contact their offices directly if you have questions concerning their bills.
Notice to Patients – Your rights and protections against “Surprise Billing” or “Balance Billing”.
Accepted Insurance Plans
|
INSURANCE COMPANY
|
PLAN
|
|---|---|
|
Aetna
|
PPO, HMO
|
|
Aetna Senior Advantage
|
|
|
Alameda Alliance
|
|
|
Anthem Blue Cross
|
PPO, HMO
|
|
Medi-Cal, Healthy Families, AIM
|
|
|
Center’s for Elder Independence
|
Medicare Senior
|
|
Cigna Health Plan-HMO
|
HMO
|
|
Cigna Health Plan-PPO
|
PPO
|
|
|
|
|
Health Net of California
|
HMO, PPO, Medicare Senior Advantage
|
|
Health Net SR
|
|
|
Humana Senior Advantage
|
|
|
PPO, Workers Comp
|
|
|
Workers Comp Only
|
|
|
Multiplan
|
PPO
|
|
HMO, PPO, Secure Horizon
|
|
|
PPO
|
|
|
PPO
|
|
|
State Fund – Workers Comp.
|
Workers Comp Only
|
|
PPO, Workers Comp
|
|
|
United HealthCare
|
PPO, HMO
|
|
PPO, Workers Comp
|
|
|
Affinity Medical Group
|
|
|
|
|
|
Hill Physicians Medical group
|
|
|
Medi-Cal Contract
|
|
|
Medicare
|
|
|
Amada Health Senior Advantage (Medicare Senior)
|
|
|
Brown and Toland
|
|
|
Chinese Community Health Plan (HMO ,Medicare Senior)
|
|
|
Scan Health - HMO- Medicare Senior
|
Phone Number
(510) 264-4000